Case Study

IT Operational Analytics Responsive Web Application

The Context

A US based leading company which is a global provider of application performance management, diagnostics and business transaction management solutions. Application requirement was to integrate three different applications logically to retrieve data/partial information from each of their application.

Business Objectives

  • To deploy application with robust extensive performance to reduce time to perform a task.

  • Enhance customer connect, user experience and improve brand identity.

  • To place data at appropriate levels with mix of three independent applications with easily accessible.

  • Application should be used by different user type via multiple channel.

UX Solution

  • UX strategy that enhances user experience by brought three products in a single platform to extract information, which is most relevant. This was accomplished by drilling down the data in depth.

  • A Dashboard view provides information & quick access points upfront to the users after analyzing and evaluating user's experience on their applications.

  • Attractive interface look and feel with less images keeping faster page load with low internet bandwidth.

  • Creatively redone brand identity with improved screen level interactions.

  • Role based display of menu and data elements.

Technical Architecture

Technical Architecture